Testimonials

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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

The staff was so friendly and helpful. They made the process go so much smoother when I had to drop my car off for body work. They have a great working relationship with Enterprise which was extremely helpful.
 
Date of Posting: 22 February 2023
Posted By: Eileen Sullivan
Friendly, professional service. I was involved in an accident. They handled everything, from dealing with the insurance company to arranging for car rental pick-up. I just had to drop off my car. They kept me informed at all times. My car looks great. I recommend them highly.
 
Date of Posting: 20 February 2023
Posted By: R. DeVoe
I was referred for service at New Country Car collision by the insurance company of the person who hit me. I had never heard of this company and did not know what to expect. I must say that the service was really good. The staff and the owner took time to make my experience pain free. They were professional and helpful. They coordinated the drop off and pick up with Enterprise rental. The repair work seems very good. I would recommend this company to friends and if I ever need work in the future return to them.
 
Date of Posting: 19 February 2023
Posted By: Margot Albeldas
I have to give a huge shout out to Courtney & Nick at CARSTAR New Country Collision in Marlboro! Courtney advocates for her customers, whether it be with a parts vendor or insurance company, she's got your back! Nick and team took full responsibility to ensure my car was done to the highest level of quality! She looks brand new! The detailing on the outside, as well as the inside, AMAZING! If you need any work done, please consider these wonderful folks!
 
Date of Posting: 15 November 2022
Posted By: Laura Swinbourne
I I had my car there for three weeks because a deer ran across 9.w. and almost wiped me out completey. Bob and his staff are the best my car looks brand new. I brought my car from Bob like 5 years ago and does everything i need oil changes and any repairs they are the best around.Even the office staff is so helpful and so pleasant.
 
Date of Posting: 19 July 2022
Posted By: rose a. marchitelli
Once again, all praise to each and every person at New County for a wonderful job on our CR-V. Thanks to all!

Susan Russell
 
Date of Posting: 08 June 2022
Posted By: Susan Russell
Just had the smoothest repair experience ever, when it comes to this type of situation. Bob Aaron, Lisa and the whole crew works like a well-oiled machine. My wife has told me how wonderful health and beauty spas are. I guess you could say that this was a man's version of a spa. Thank you very much!!
 
Date of Posting: 04 March 2022
Posted By: J Carter
New Country was recommended by my local Subaru dealer, which no longer does bodywork. I had minor damage to the plastic front bumper where it connects to the car frame from tapping a small boulder in a parking lot. Had received two quotes for over $1k, which seemed like a LOT for minor damage (one shop even claimed they had to check and recalibrate my Eyesight system because it was a "collision!"). Bob took a look at it and suggested an alternative to replacing the entire bumper. Alternative avoided nightmare of matching difficult paint color, secured the bumper and was very inexpensive. Got it taken care of same day while I waited.

I am super grateful for the honesty and consideration demonstrated by Bob and New Country. Everyone was super nice. I definitely recommend them highly!
 
Date of Posting: 05 January 2022
Posted By: A. Swire
I was introduced to Bob and New Country Collision via a buck that danced on the hood of my car. Damage didn't appear to be major, but Bob pointed out where the paint was cracked by the dent from contact and that could lead to rusting down the road. My insurance company recommends New Country and I have to agree. Communication was great. They helped arrange for a rental car and the repairs were done quickly. Thank you for your great service!
 
Date of Posting: 20 December 2021
Posted By: L Raphael
Really awesome shop! I had received excellent customer service on the telephone and upon my arrival. There’s nothing more important than honesty and integrity in the Auto Service Industry and Bob, owned it I will recommend this shop to all my family and friends. Thank you!
 
Date of Posting: 14 October 2021
Posted By: Calli Meintanas


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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

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We are a Direct Repair Program (DRP) facility
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