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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

There aren't enough words that I can say when it comes to how great Terry, Beth, Bob and crew took care of me and my car. I had hit a deer after just having my new car for 2 days. I was beyond upset that it happened, but the fine folks at New Country assured me they would do everything they could do get the car fixed and back to me as soon as possible. And that they did! Even when they had issues with it, Terry always kept me in the loop and updated me constantly and sent me pictures. She went above and beyond for me when it came to making long calls and dealing with companies in order to get the car ready for me. When I got the car back, it looked just like the day I got it from the car dealership. I am forever grateful for all their hard work and the kindness they have shown me. Hands down best shop in the area!!!
Date of Posting: 17 August 2023
Posted By: Cindy D.
Everybody is so nice The ladies are awesome Unfortunately for me my second time there in six months but the customer service and workmanship is fantastic
Date of Posting: 10 August 2023
Posted By: Tommy Vetrano
I’ve made 3 trips over the years now to New Country Collision. Most recently my less than a year old car was severely damaged by a hit and run driver while it was parked on the road. The job they did to fix it was exceptional, and the customer service/communication is some of the best in the area. I wouldn’t go anywhere else and would highly recommend them to anyone who asks.
Date of Posting: 09 August 2023
Posted By: Kevin
Friendly team, fantastic service, very professional. Thank you!!!
Date of Posting: 06 August 2023
Posted By: Emily V
This was the first time I needed this kind of service, Beth was great and made me feel very comfortable from the first phone call. I received multiple phone calls from them on the progress. I hope I will never need them again but if I do I will be going back. I would definitely recommend to my family and friends. 10 out of 10!!!
Date of Posting: 20 May 2023
Posted By: Lisa Swee
We seldom recommend any person or business. New Country is an exception. From the people who answer the phone and book your appointment to the professionals who examine your car and implement the repairs, the New Country (Marlboro) staff are knowledgeable, thoughtful, extraordinarily skilled, careful and caring. They kept us informed throughout the entire repair process. And the results were extraordinary. At New Country everyone works to build and maintain the business's good name and deserved 5-star reputation. As important, they work to build and maintain good, long-term relationships with their clients. As far as this family is concerned, they've succeeded. This is the only repair shop we will recommend. It's the only one we'll use.
Date of Posting: 14 May 2023
Posted By: M.S-B & Family
Found them through my insurance company to provide an estimate for some unfortunate damage to my brand new car. What a find! Bob was very friendly and knowledgeable about how to fix the damage correctly, even if the insurance company may give him some push back on the recommendations. The repair process was seamless from the rental car (which they set up), the updates and drop off and pick up!
The car looked great! We will be back with our older pick up truck when we need service
Date of Posting: 09 May 2023
Posted By: Lisa Walker
They did a great job always informing you of the process as it went on car looks great could not be more happy recommend them any place anytime
Date of Posting: 07 May 2023
Posted By: Wayne W Sprossel
This was my first time working with New Country Collision and they’ve made my experience a great one. I was in my first car accident a few weekends back and this was the chosen mechanic shop who agreed on fixing my car. The wonderful receptionists were so polite and kept me updated in real time with the progress of my car. The mechanics working behind the scenes did an amazing job bringing my car back to life, having it look shiny and new when I went to pick it up! Overall amazing experience and I would definitely recommend this mechanic shop to family and friends. Thank you again everyone over at New Country Collision!
Date of Posting: 02 May 2023
Posted By: Jonita Biscardi
Thanks Bob, Terry & all at CARSTAR NEW COUNTRY COLLISION for your quality, professional service. The entire driver's side of our Subaru was wiped out by an 18 wheeler & we feared the worse, but CNCC did an amazing job & it looks like new! They impressed us with their honesty, responsiveness & quality workmanship and the ease they brought to a difficult situation. Bob made thoughtful suggestions & made sure the car was safe; all parts & labor were documented & disclosed; they handled all the paperwork with the insurance company; & they completed it remarkedly fast. We trust CNCC & strongly recommend them.
Date of Posting: 30 April 2023
Posted By: Jennifer & Allen Hatfield

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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3182 (Fax)
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment


We are a Direct Repair Program (DRP) facility
for the following insurance companies:

all state

citizens insurance



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