Testimonials

Find Us

Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

Rob was the only one who was able to fix the tire on my car that leaked air. I had been to Mavis and sears twice and they all were not able to fix it. Rob was careful and did everything to find it. He even kept it overnight to watch and see how it went. Very professional business and I recommend this business to anyone who needs any auto repair
 
Date of Posting: 02 July 2020
Posted By: Scott
Excellent job! Hit a deer and some heavy damage to the front of the car, was told it would take about 10 days or so for parts to arrive and plus the body work. 5 days later the car was done. Not only excellent body work but they detailed the car in and out! Terri kept in touch through the whole process and in the end I was very much satisfied. I very much recommend them! Rick
 
Date of Posting: 13 June 2020
Posted By: Rick
I highly recommend New Country Collision for any repair work on your car. Bob and his team did an excellent job of repairing damage to the rear of my car, while Teri in the office did a great job of coordinating with the insurance company involved to get the damage estimate done and also whatever paperwork was required. When the work was done, they sanitized the car and delivered it to my house so my wife and I wouldn't have to go out with the virus situation going on. Bob and his team have done work for me in the past and it's always the same professional job coupled with great customer service by a group of caring people. You can't do any better than that!
 
Date of Posting: 01 April 2020
Posted By: Nick Andruzzi
I recently was at my school when someone had hit my car parked. I was so upset and I called Rob asking what I could do. He was honest with me and told me the price upfront no hidden fees or lies. I brought it in and within 4 days or less the bumper was perfect. The car looked better than when it was brand new and Rob even included a car wash. I was so happy with it and would definitely recommend NCC to anyone in the 845 or 914 area. Best Collision shop around!!!
 
Date of Posting: 25 January 2020
Posted By: Scott
Mr. Aaron is a great business man , he and all of the staff members are very professional and pleasant. His team did a great job repairing my truck also taking care of all the paper work with the insurance company... So if you ever need a collision shop
NEW COUNTRY COLLISION is the place to go...
 
Date of Posting: 10 January 2020
Posted By: JOSHUA DECKER
We have brought our cars/trucks to New Country Collision for a few years now. From collision repairs (and we have had a few) to inspections and oil changes to major mechanical work, they are hands down the BEST place we have ever encountered. Terri in reception is super friendly and knowledgable. The mechanics are polite and the owner Bobby goes above and beyond to accommodate his customers . We are beyond satisfied with their customer service and the work they do. Thank you New Country Collision. I encourage everyone I know to bring their vehicles to Bobby. Simply the BEST. It is hard to find honest and professional businesses like this.
 
Date of Posting: 16 December 2019
Posted By: June K
I had a wonderful experience in having my car that was hit on Thanksgiving day, seeing bob the next day to setup my repair and having my car done in 4 days. Car looks amazing. Staff was helpful and kept me informed on the status of my repair. Thank you to bob, staff and of course chester ?
 
Date of Posting: 09 December 2019
Posted By: marion beattie
One more thing: in addition to the amazing service and work, my car was totally spotless both inside and out when I got it back. I cannot recommend this business more highly.
 
Date of Posting: 28 September 2019
Posted By: Mary
Awesome! That is the only way to describe the Service, Care, and Experience I receive with Bob and his team. I normally get me car repairs done here because they do such a great job! But this time I had damage from a car accident. Bob looked at me car and explained exactly what I could expect from my insurance claim and his repair. He and his team delivered! I will go nowhere else in future. This is old fashioned care and service the way it use to be! Thank you New Country Collision! You are truly Awesome!
 
Date of Posting: 23 September 2019
Posted By: Dan Jenkins
My insurance company (Allstate) gave me the name and contact information of New Country for a cost estimate and/or repair. After checking the damage, the owner recommended a rather inexpensive alternative to what may have been a $1500 repair. If I could bring my truck back the next morning and leave it, his mechanics could heat the damaged bumper and remold the part; then if necessary a touchup with paint. If the repair wasn't to my satisfaction, he'd ignore the cost and go ahead with a complete repair. The repair was this side of perfect allowing me to easily cover that cost ($100) out of pocket, and we could drop the impending insurance claim whose deductible alone was twice what I paid. And for convenience I was provided a ride home and would be picked up once the repair was complete later that day.

BTW: the truck sorely needed a bath and when returned, they had given it one!!!!!!!!!!!!!!!!!

Hopefully, I'll not have need of require their service again, BUT should I need to do so this is the place I'd trust.
 
Date of Posting: 18 September 2019
Posted By: Don Pizzuto

<< Start Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Next Last >>

Page 1 of 36


Submit A Testimonial
* fields are mandatory.
Your Name:*
Email Address:*
Send us your comments below:*

Come In Today!

7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

Insurance

We are a Direct Repair Program (DRP) facility
for the following insurance companies:

all state

citizens insurance

esurance1

sitelogo

star dealership

star insurance

star insuranceclaim2