Testimonials

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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

I have to give a huge shout out to Courtney & Nick at CARSTAR New Country Collision in Marlboro! Courtney advocates for her customers, whether it be with a parts vendor or insurance company, she's got your back! Nick and team took full responsibility to ensure my car was done to the highest level of quality! She looks brand new! The detailing on the outside, as well as the inside, AMAZING! If you need any work done, please consider these wonderful folks!
 
Date of Posting: 15 November 2022
Posted By: Laura Swinbourne
I I had my car there for three weeks because a deer ran across 9.w. and almost wiped me out completey. Bob and his staff are the best my car looks brand new. I brought my car from Bob like 5 years ago and does everything i need oil changes and any repairs they are the best around.Even the office staff is so helpful and so pleasant.
 
Date of Posting: 19 July 2022
Posted By: rose a. marchitelli
Once again, all praise to each and every person at New County for a wonderful job on our CR-V. Thanks to all!

Susan Russell
 
Date of Posting: 08 June 2022
Posted By: Susan Russell
Just had the smoothest repair experience ever, when it comes to this type of situation. Bob Aaron, Lisa and the whole crew works like a well-oiled machine. My wife has told me how wonderful health and beauty spas are. I guess you could say that this was a man's version of a spa. Thank you very much!!
 
Date of Posting: 04 March 2022
Posted By: J Carter
New Country was recommended by my local Subaru dealer, which no longer does bodywork. I had minor damage to the plastic front bumper where it connects to the car frame from tapping a small boulder in a parking lot. Had received two quotes for over $1k, which seemed like a LOT for minor damage (one shop even claimed they had to check and recalibrate my Eyesight system because it was a "collision!"). Bob took a look at it and suggested an alternative to replacing the entire bumper. Alternative avoided nightmare of matching difficult paint color, secured the bumper and was very inexpensive. Got it taken care of same day while I waited.

I am super grateful for the honesty and consideration demonstrated by Bob and New Country. Everyone was super nice. I definitely recommend them highly!
 
Date of Posting: 05 January 2022
Posted By: A. Swire
I was introduced to Bob and New Country Collision via a buck that danced on the hood of my car. Damage didn't appear to be major, but Bob pointed out where the paint was cracked by the dent from contact and that could lead to rusting down the road. My insurance company recommends New Country and I have to agree. Communication was great. They helped arrange for a rental car and the repairs were done quickly. Thank you for your great service!
 
Date of Posting: 20 December 2021
Posted By: L Raphael
Really awesome shop! I had received excellent customer service on the telephone and upon my arrival. There’s nothing more important than honesty and integrity in the Auto Service Industry and Bob, owned it I will recommend this shop to all my family and friends. Thank you!
 
Date of Posting: 14 October 2021
Posted By: Calli Meintanas
Recently had work done by Nick at the Marlboro NY shop and was very impressed by the great job in replacing my bumper on my Mercedes . The car looks like new! The fact that it was washed inside and out was definitely an added bonus and greatly appreciated! Never had that done before by a repair shop! Nick was very professional and pleasant to deal with and I highly recommend New Country Automotive Marlboro!

Rose 10/08/2021
 
Date of Posting: 10 October 2021
Posted By: Rose Gondolfo
Having had an the unfortunate experience of a meeting with a deer on the TSP, I turned to Bob and Terri at New Country to get our car back on the road in time for a long awaited trip to Ohio three weeks later. Did they ever come through! We received our car back as if right off the assembly line. This was not some fender bender with relatively minor damage. Bob's staff and crew kept us informed as the work progressed, went out of their way to get original parts, and did a craftmanship job. We were off to Ohio on time and with full confidence hat our car was in like new condition. Thanks Bob. Thanks Terri and the whole New Country team.
 
Date of Posting: 19 June 2021
Posted By: James Hammond
(Sadly- because I've needed that much bodywork on cars) I have used New Country Collision several times throughout the years. They are caring, efficient and go the extra mile every time I needed them. I referred several friends to them and all are very pleased by their repair work, reasonable prices, and friendliness. Bob is the best and on several times asked his staff to give me a ride from the repair shop to my job close by. Throughout the years, his staff always speaks highly of him and this family oriented business- You don't get a higher recommendation than that!!!!.
 
Date of Posting: 06 May 2021
Posted By: Kathy S. Heyer

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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

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