Testimonials

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A+ for customer service & repair work

Bob & NCC were recommended to us by our Subaru dealer and we are so grateful. Having your car wrecked in an accident is stressful. From the very first phone call, Bob put us at ease. He & his staff went above and beyond the call of duty getting our car to the shop and keeping it for us when we were unable to pick up due to work travel. He was always so friendly, informative and reassured us we could reach him at anytime. He never made us feel he was doing us any favors, yet he certainly did. We are very happy with the repair work and to meet him and other friendly staff when we picked up our vehicle.
 
Date of Posting: 15 February 2015
Posted By: Andrea Martine
One and done

I have a Nissan rouge that was repaired elsewhere twice
My cars bumper was never lined up properly after one day
at new country my car was finally like new again.
 
Date of Posting: 06 February 2015
Posted By: Thea
First time customer to New Country - 2014 Ford Escape with extensive deer damage. From start to finish Bob and his team gave our car the "white glove" treatment. Repairs expertly completed to like new condition. Bob handled everything including negotiations with our insurance company when hidden damage was uncovered that was not included in the original estimate. I sincerely believe that Bob repairs each customers vehicle with the same integrity as if it was his own.
 
Date of Posting: 01 February 2015
Posted By: Bill & Cindy Petry
Another awesome job

Just picked up our GMC Acadia-have to laugh as a deer hit us with only one more payment to make. So ecstatic with our car when we picked it up. It looks brand new and the inside was detailed clean - appreciated surprise! Bob was honest with us every step of the way in this process. He dealt with our insurance (GEICO) and he had them to look at the vehicle 3 times as he found more detailed problems. He is very thorough and caring. We have recommended New Country to friends and family as we had a vehicle repaired here about 5 years ago. Our recent experience reassures us that we are referring to a great business.
 
Date of Posting: 25 January 2015
Posted By: Diane P
Perfect

This was my second time bringing my Subaru into New Country Collision, and I am always pleased with the results. Bob is incredibly efficient, professional, and understanding. It is wonderful that he takes the time to explain what needs to be done, while not adding in anything unnecessary. While fixing the damage from the collision, Bob also noticed some other safety concerns, and repaired those as well. My car is back to looking great, both inside and out!
 
Date of Posting: 17 January 2015
Posted By: Danielle
I was introduced to Bob through Friendly Honda some years ago, and continue to use his services (although I'm embarrassed to be a repeat customer). He is genuine, honest, and sincere. Added also by his workmanship which is excellent, I continually tell my friends and neighbors to use New Country Collision.
 
Date of Posting: 03 January 2015
Posted By: James
After my truck was rear ended I was told to go to New Country by the other guys insurance company. Of course I had my doubts on how good it would go. Boy was I wrong, Bob and his guys are outstanding to deal with! From when I met him Bob did everything to answer my questions and address my concerns. It was a pleasure to do business with New Country. Any repairs I need in the future will be done by this shop.
 
Date of Posting: 02 January 2015
Posted By: Ken Meyer
Bob and his staff did a very good job fixing my daughter's Honda Civic. Although the estimate from the insurance included only replacing the bumper, he noticed that some other parts such the condenser needed to be replaced also. Bob dealt with the insurance 'Travelers' directly to have the complete repair paid for.
 
Date of Posting: 31 December 2014
Posted By: Alain L
Professional

Esurance recommended I send my car here after I was rear ended. Bob and his team did a fantastic job getting me back on the road. Bob was sure to update everyone on the status of the job daily and I was at ease through the whole process. I would highly recommend NCC to everyone.
 
Date of Posting: 04 December 2014
Posted By: Jeff C
Fast and Convenient

I had my 2010 Ford Fusion SEL fixed here. I was rear ended and they replaced and painted the bumper, backup sensor, tail light, and exhaust for me. They were able to work directly with the other person’s insurance company and I didn't have to do anything other than drop it off and pick it up. Fast and efficient crew and they even vacuumed my car as a bonus. 100% would recommend.
 
Date of Posting: 01 December 2014
Posted By: John B


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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

Insurance

We are a Direct Repair Program (DRP) facility
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