Testimonials

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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

Brought my cars to Bob for collision service, but didn't realize he did great mechanical work too! The CR-V has 100 thousand miles on it and it runs great. Bob is my go to guy for all my car needs from here on, thanks Bob
 
Date of Posting: 18 December 2015
Posted By: John Beachy
Incredible!

The staff are very skilled and professional. I was glad to have them repair and restore my car and truck, and both the insurance company and the local dealer counted on New Country for service and inspection. I've suggested their services to my neighbors, and would advise anyone in general to get an estimate.
 
Date of Posting: 17 December 2015
Posted By: Wally G.
Brought my car to them for some front end repair work. I was apprehensive letting them work on my car because I had never heard of them. From the first day they had it until the end, they kept me informed with periodic phone calls/updates. Who ever heard of a business doing that?!?! Terri and Bob are EXCELLENT! There is no doubt that I would use them again in the future.
 
Date of Posting: 07 December 2015
Posted By: Deborah A.
I went to Bob years ago and luckily remembered his shop when I recently had an accident with my new Honda Civic. Once again, excellent service, perfect repair, and most importantly, fair and HONEST dealing with this man. Always a pleasure to deal with him. He never makes you feel that you're being taken advantage of, especially being a woman I HAVE been overcharged and lied to, but NEVER with Bob. He always makes you a part of the repair by calling you multiple times while the car was being fixed. I can't say enough about New Country, I will NEVER go anywhere else.
 
Date of Posting: 04 December 2015
Posted By: Barbara
I wanted to take a moment and express my gratitude for the excellent care I received at New Country Collision, Inc. I am grateful to have found an auto repair shop that I can trust with my repairs. Bob and his top notch crew goes above on customer service to get the job done right! Most important, it is reassuring to know that the quality and the honesty value is still present to this day. Recently when my car was towed by a towing company that Bob recommended, their driver was professional and courteous to the point where he drop me off in front of my job! His crew takes the time to researched and diagnose the problem. Bob takes the time to simplify the car's issue in terms that I can understand. I recommend New Country Collision to anyone who needs a reputable repair shop for their car and exceptional service from a trustworthy and pleasant owner who cares about his customers!!! I am committed to supporting your business. My car is 11 years old and still running strong. Thank You Bob and Crew!
Regards, Julio
 
Date of Posting: 02 October 2015
Posted By: Julio Perez
New Country addressed a rust problem on the rear grab bar of my car and it looks better than it did off the lot! Excellent work, and great customer service.
 
Date of Posting: 30 September 2015
Posted By: Shelly
i am so please how bob fixed my car. you can't tell it was in an accident!
thank you Bob.
 
Date of Posting: 28 September 2015
Posted By: elliott seitzman
To this day, I still cannot believe how awesome my experience was with New Country Collision. I brought my boyfriend's car here after his two passenger side doors were smashed up. After I got a quote to replace the two doors and get a paint job from Bob, I decided to check out a few more places before I actually committed, being that this was my first ever extreme repair to a vehicle. It turned out that not only did Bob give me quite a bargain, he was the most nice, friendly, informational, and down-to-earth, mannered man that I sat and talked with during my mission. Usually, as a young woman walking into car places, you know that you're about to getting taken. BUT with Bob, there wasn't a second to think that I was being taken advantage of. I brought my boyfriend with me to pick his car up, when we got the car back after an unbelievably three day job, the car looked f*$!# amazing. My boyfriend had his front grill sitting in the back seat for months from getting it ripped out due to his front end scraping the huge lip at the end of his driveway and New Country Collision put the grill back in securely and fixed up his front bumper WITHOUT ME EVEN ASKING. My boyfriend noticed a tiny smudge on the side of the car that was repainted, Bob heard him mentioning it to me from outside of the office, he came out, looked at it and called one of his guys out immediately. While his worker fixed the issue, Bob told us that it was simply a wax smudge that was missed when buffing and the car was returned to us in seconds. New Country Collision went above and beyond our expectations and left us BOTH leaving 100% completely satisfied. Thank you Bob and New Country Collision! You know how to run this business, keep it up! I've referred many of my friends and family to you if they ever need anything.
 
Date of Posting: 19 September 2015
Posted By: Amber
I wish getting rear ended was as painless as dealing with Bob and New Country. Communication was great, and I knew what was going on the whole time. My car looks like the day I bought it, they even vacuumed the interior! There's no question I would return and refer others to New Country. Thanks again.
 
Date of Posting: 25 August 2015
Posted By: Matt S.
Bob and his team were fabulous. He didn't an excellent job fixing my car, but the most important thing is that he strives and achieves to establish a great relationship with his customers. He provided great information, provided advice on how to handle my situation, arranged for a rental car, helped cover the expenses, offered to be available any time of the day or night, and handled everything very professionally. He went out of his way to give the personal touch. His prices were better than other quotes I received as well. His team even noticed my registration sticker was out of date, found the new one, and replaced it for me without being asked. I would definitely recommend him to others.
 
Date of Posting: 21 August 2015
Posted By: Alexandra Putman


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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

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