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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

The team at New Country Collision was very friendly & efficient. They dealt seamlessly with the insurance co. & the rental car co. The repair to my car was done in less time than I anticipated & looks great. When I picked up the car, Bob explained everything that had been done.
Date of Posting: 18 April 2018
Posted By: Cindy Gould
I'm a local insurance agent and have been for 32 years. Their is no one I would take my car to other than New Country Collision. Every customer I have referred to them has come back raving about the quality and timeliness of the work done to their vehicle. I started using New Country in 2002 and have never looked back. If you want it done right the first time and your expectations exceeded along the way Bob and the boys at New Country Collision are the only way to go !!
Date of Posting: 29 March 2018
Posted By: Alec Pandaleon
Bob did as he promised. All the work looks great, it was timely, and his help kept the car rental company, the insurance company, and myself informed every step of the way. I plan to recommend New Country Collision to anyone I know unfortunate enough to need them! Thanks again Bob!
Date of Posting: 27 November 2017
Posted By: Josh Rubn
I am very happy with the repair work done on the bumper of my Crosstrek. The repairs were completed on time and the cost of the repair was what was quoted to me. Thanks Bob and his entire staff!
Date of Posting: 23 November 2017
Posted By: Kathleen Maisch
my first time doing business with Bob. very professional and friendly. I had a dent less repair where someone comes in and dose it. Bob buffed the and car, touched up the dings for no charge. I will be back for sure. really a good person.
Date of Posting: 22 November 2017
Posted By: stephen price
Overall experience was great. Excellent customer service all around.
Date of Posting: 10 November 2017
Posted By: John Forte
This is about collission related to my acura RDX 2013.

My first phone discusion with Bob was great. Bob is customer focus person. He gave me all necessary details about the process.

After talking to couple of another collision provider I decided to go with New country Collision.

I have a Geico insurcance. Bob also told me about how various company operatres related to claim and what types of part they use.

As Geico does not use OEM parts he recommend me to use couple of OEM parts instead of GEICO appovoed. Initally I said yes then I realized I do not want to use OEM parts.

When I called Bob, he said he placed an order and he would take of extra cost on his side. That was really surprising to me as no one does that.

Even Bob's staff member, Terry is great. She used to call me regularly to update the stauts on my vehicle and what is going on.

My car was fixed earlier then the date initially given to me.

While picking up car they explained me everything in details what they fixed it.

This was a great experiece.

I truly appreciate everybody's help at new county collision.

Bob and Team,Thank you very much.

I refer any one to go to New Counry Collision.

Date of Posting: 10 November 2017
Posted By: Jayesh Patel
My husband, children and I have been doing business with Bobby and his crew, for quite a some time. He has always been fair and honest. At times, telling us that no repairs are necessary. Very few people would say that. Thinking only of their benefit. He has never made us feel uncomfortable about asking questions, always calling us back, with our concerns. Its comforting to know that we have an honest place to purchase vehicles and have repairs done. Thank you Bobby and your crew. We wish you ongoing success.You deserve it.
Date of Posting: 30 October 2017
Posted By: Clara Kemmerer, John Kemmerer and family..
Thank you Bob, Terry and the amazing staff you have! I was always kept up to date on what was going on with Terry's phone calls, who does that? New Country does!

After saving up for a life-time, I finally got my dream car only to get into a decent fender bender on that '@#%$#!@' Mid-Hudson bridge, I was so mad... So, off to Bob I go, since I know he is just as OCD as I am when it comes to quality and getting the job done right the first time! This is my second visit to New Country, who also did an amazing job on my son's more major collision on that same '#$%$@$#' Mid-Hudson bridge a few years back. Again, a no hassle, customer friendly, over the top work, insurance skilled negotiator! My ride is everything to me, thanks for giving it back to me, and it shines and smells so good inside! You guys are the BEST in the business!! Keep up the awesome work!
Date of Posting: 23 October 2017
Posted By: Elvira Marone
My humble apologies in writing my review I inadvertently typed New County Collison Center,instead of New Country Collison Center,Bobby and the crew and workmanship are second to none,as is his knowledge and professionalism,kudos to all.!!!!!!!
Date of Posting: 27 September 2017
Posted By: Rory Meade

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Come In Today!

7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3182 (Fax)
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment


We are a Direct Repair Program (DRP) facility
for the following insurance companies:

all state

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