Testimonials

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To this day, I still cannot believe how awesome my experience was with New Country Collision. I brought my boyfriend's car here after his two passenger side doors were smashed up. After I got a quote to replace the two doors and get a paint job from Bob, I decided to check out a few more places before I actually committed, being that this was my first ever extreme repair to a vehicle. It turned out that not only did Bob give me quite a bargain, he was the most nice, friendly, informational, and down-to-earth, mannered man that I sat and talked with during my mission. Usually, as a young woman walking into car places, you know that you're about to getting taken. BUT with Bob, there wasn't a second to think that I was being taken advantage of. I brought my boyfriend with me to pick his car up, when we got the car back after an unbelievably three day job, the car looked f*$!# amazing. My boyfriend had his front grill sitting in the back seat for months from getting it ripped out due to his front end scraping the huge lip at the end of his driveway and New Country Collision put the grill back in securely and fixed up his front bumper WITHOUT ME EVEN ASKING. My boyfriend noticed a tiny smudge on the side of the car that was repainted, Bob heard him mentioning it to me from outside of the office, he came out, looked at it and called one of his guys out immediately. While his worker fixed the issue, Bob told us that it was simply a wax smudge that was missed when buffing and the car was returned to us in seconds. New Country Collision went above and beyond our expectations and left us BOTH leaving 100% completely satisfied. Thank you Bob and New Country Collision! You know how to run this business, keep it up! I've referred many of my friends and family to you if they ever need anything.
 
Date of Posting: 19 September 2015
Posted By: Amber
I wish getting rear ended was as painless as dealing with Bob and New Country. Communication was great, and I knew what was going on the whole time. My car looks like the day I bought it, they even vacuumed the interior! There's no question I would return and refer others to New Country. Thanks again.
 
Date of Posting: 25 August 2015
Posted By: Matt S.
Bob and his team were fabulous. He didn't an excellent job fixing my car, but the most important thing is that he strives and achieves to establish a great relationship with his customers. He provided great information, provided advice on how to handle my situation, arranged for a rental car, helped cover the expenses, offered to be available any time of the day or night, and handled everything very professionally. He went out of his way to give the personal touch. His prices were better than other quotes I received as well. His team even noticed my registration sticker was out of date, found the new one, and replaced it for me without being asked. I would definitely recommend him to others.
 
Date of Posting: 21 August 2015
Posted By: Alexandra Putman
2 months later I never thought I would need New Country so fast but a NY City Taxi rear ended us and as before a excellent repair by Rob and his staff. Tri is a pleasure to talk to making a very aggravating situation manageable. Thanks again for being so professional. I can't recommend them any more than being a return customer myself.
 
Date of Posting: 11 August 2015
Posted By: Joseph Lonogbardi
I went to pick up my car from a parking lot after work and I found the right front bumper smashed in. I brought to Bob and he said don't worry we can fix this right. I waited less than an hour and it looked like nothing happened.
Again Bob came through. I've been dealing with him for over 20 years and he has always done right by me! He is one of the most honest and upright people I know! I wouldn't think of going anywhere else. I also cherish his advice!
There is nobody better than him!!!
 
Date of Posting: 11 August 2015
Posted By: Gary Parker
My car was repaired today . Fast service work done the same day . Explained all work that was done . Was shown all old parts removed and replaced . Satisfied customer.
 
Date of Posting: 05 August 2015
Posted By: Diane Hughes
Since hitting a deer last year and having a real run around with insurance and another local company (who will remain nameless) I have had to have a few minor repairs and some maintenence issues resolved and BOB and his staff is nothing less than accommodating.. I cant say enough about the fast service and top quality work i have received each and every time..There is no BS here I would never go anywhere else and will recommend Bob and his team to everyone....
 
Date of Posting: 03 August 2015
Posted By: Ken Black
I smashed my front bumper and did some damage to the bottom of my car, backing out of my garage last Sunday. I didn't want to bother Bobby since it was the weekend. First thing Monday morning I called Bobby. He gave me a solution to my problem within minutes and asked why I hadn't called on Sunday. If you are looking for someone to do work on your vehicle honestly and efficiently, Bobby is your man!!!!!!!
 
Date of Posting: 31 July 2015
Posted By: Kathy W
I knocked my bumper loose, and was hoping for a relatively inexpensive fix-- just enough to keep the bumper on securely and allow the car to pass inspection. Instead, I came back to a bumper that literally looked like new, even the scratches were gone. Some additional areas in the rear of the car had been fixed, too. All this was done in less than two hours, and at a really reasonable price. I highly recommend Bobby and New Country Collision.
 
Date of Posting: 27 July 2015
Posted By: Betsy
Beyond Expectations. Once again I was in need of Bob's services. My car was ready a day earlier than I was told, and it was in excellent shape. Both Bob and Teri were extremely helpful and a pleasure to work with. They are very honest and I heard many compliments from the car rental agency and also from the adjuster. We need more people to be like them.
 
Date of Posting: 25 July 2015
Posted By: Judy


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7 Hatfield Lane
Poughkeepsie, NY 12603
845-473-3199
845-473-3182 (Fax)
aaronrmc@aol.com
8 am - 5:30 pm Monday
8 am - 5:30 pm Tuesday
8 am - 5:30 pm Wednesday
8 am - 5:30 pm Thursday
8 am - 5:30 pm Friday
8 am - 12 pm Saturday
Closed Sunday
Other Hours by Appointment

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